Prison Officer – HMP Send | £34,448 to £38,541 | Permanent | Visa Options | Apply Now

Location: HMP Send, Ripley Rd, Ripley, Woking GU23 7LJ

Region: South East England (Kent, Surrey and Sussex)

Salary: £34,448 to £38,541 + Civil Service Pension (28.97% employer contribution)

Job type: Permanent, Full-time, Part-time, Flexible, Job share

Working pattern: Shift work including evenings, weekends, and public holidays

Grade: Administrative Officer

Visa sponsorship: Limited – please read below for eligibility

Job overview

This is more than a job. It’s a calling. As a prison officer at HMP Send, you’ll protect the public and help transform lives. You’ll need empathy, confidence, and the resilience to manage challenging situations. No two days are the same, but every day is about making a real difference.

About HMP Send

HMP Send is a closed women’s prison near Guildford. The role demands professionalism and emotional intelligence. You’ll need to work closely with female prisoners, supporting their rehabilitation while maintaining a secure environment.

Key responsibilities

• Supervise and support prisoners during day-to-day activities
• Build constructive relationships with offenders to support their rehabilitation
• Manage conflict and challenging behaviour calmly and professionally
• Work as part of a tight-knit team to keep the prison safe and secure
• Undertake various roles including peacekeeping, mentoring and supporting learning

What we’re looking for

No qualifications needed. We’re looking for individuals with the right personal qualities:

• Strong communication and influencing skills
• Good judgement and effective decision-making
• Empathy, compassion and a commitment to quality
• Ability to remain calm under pressure and deal with unpredictable situations

Eligibility criteria

• You must be at least 18 years old
• You must have the right to work in the UK
• You must pass a medical and fitness assessment, including hearing and eyesight checks
• Visible tattoos must not be offensive or intimidating; facial tattoos are generally not acceptable unless for cultural or medical reasons
• For high-security prisons, you must have lived in the UK for the past 3 years

Salary & hours

Choose from 37, 39 or 41 hours a week:

• 37 hrs: £34,448 per year
• 39 hrs (standard): £36,494 per year
• 41 hrs: £38,541 per year

Salaries include all location and role-related allowances. Additional paid hours may be available.

Benefits

• 25 days annual leave (rising to 30 with service)
• 8 public holidays and 1 extra privilege day
• Cycle to work scheme, season ticket loans and more
• Civil Service pension (28.97% employer contribution)
• Access to training, development and progression pathways

Visa sponsorship

Due to changes in the Skilled Worker visa threshold from April 2024, visa sponsorship for this role may not be guaranteed. Applicants requiring a visa must check eligibility before applying. More details can be found on the Skilled Worker visa guidance.

Assessment process

• Online tests assessing judgement, numeracy, and behavioural strengths
• Online Assessment Centre (OAC): Includes spoken and written English assessments
• Merit-based job offer process – top scorers are offered roles first
• Medical and fitness assessment after passing the OAC

Veterans and reasonable adjustments

Veterans who meet the minimum criteria will receive a guaranteed interview under the Civil Service’s Armed Forces initiative.

We’re a Disability Confident employer. If you need adjustments during the recruitment process, just let us know when prompted in the application form.

How to apply

Apply online via the official HM Prison & Probation Service careers portal.

Application deadline: 11:55pm on Wednesday 25th June 2025

Reference: 409339 | Job ID: 6542