Information System Support Role with Sponsorship in Kent | Start Immediately, Apply Now

Location
Dartford, Kent

Type
Part-time

Salary (£)
31,081 to 33,665 per year pro rata

About Oxleas NHS Foundation Trust
Oxleas NHS Foundation Trust is more than a healthcare provider. They’re a community-first organisation delivering essential NHS services in hospitals, clinics, prisons, and homes across South London and the South of England. With over 4,300 people on their team, they’ve built a culture rooted in compassion and inclusion. From mental health support to learning disability care, every service aims to improve lives. If you’re looking for UK job opportunities where your work directly helps others, this might be your perfect fit.

Job details

Benefits

• Join a supportive work environment that values people and process
• Connect with healthcare professionals across services and regions
• Contribute to frontline healthcare by keeping systems running smoothly
• Get hands-on with clinical IT tools in a real-world setting
• Gain experience in both technical admin and customer service

Requirements

• Great communication skills, both verbal and written
• Comfortable working with Excel, Word, and clinical software systems
• Confident checking ID, managing appointments, and supporting staff face-to-face
• Detail-focused with strong accuracy when inputting data
• Proactive and able to work solo or as part of a team
• Prior administration experience is essential
• Bonus if you’ve worked in the NHS or used IT service desk tools before

Salary Details

• This is a Band 4 role, paying between £31,081 and £33,665 per year, pro rata

About the Role

This is a practical and people-focused admin support role in the heart of the ICT Department. You’ll be the go-to person for new user set-ups, smartcard access, and general first-line support on NHS systems. From checking ID and taking staff photos to printing smartcards and setting up clinics, every task supports clinical care behind the scenes. You’ll also liaise with service desk requests and support queries with care and patience. The real impact? Keeping staff ready, registered, and empowered to provide care.

Key Responsibilities

• Help new NHS staff access critical systems quickly and correctly
• Process user data and update accounts to keep clinical systems secure
• Print and issue Smartcards with appropriate access levels
• Answer queries via email and phone with empathy and efficiency
• Assist the Registration Authority team with ID checks and RA duties
• Ensure staff details are accurate and up to date
• Work with trust-wide teams to maintain user access systems
• Be part of a reliable, tech-savvy frontline IT support unit

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, which means a DBS check will be required to ensure safety and trust within healthcare environments.

Certificate of Sponsorship

Applications from job seekers who require current Skilled Worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

Equal Opportunity Statement

Oxleas NHS Foundation Trust values diversity and encourages applications from all backgrounds. They are committed to building an inclusive team and workplace.

Employer Details

• Company Name: Oxleas NHS Foundation Trust
• Address: Bracton Centre, Bracken House, Dartford, Kent, DA2 7AP
• Contact: terry.folkes@nhs.net | 01322 299850

Reference Number
277-7290393-CORP

How To Apply
Got a knack for systems and love helping people? Want to support the NHS from the inside? Apply now to be part of a trusted support team that keeps frontline services moving.