Cancer Support Worker Role in Bristol with Sponsorship, Apply Now

Be part of a team that helps people living with cancer feel supported, informed, and cared for every step of the way.

Location
Bristol, United Kingdom

Type
Full Time

Salary (£)
27,485 – 30,162 per year

About University Hospitals Bristol and Weston NHS Foundation Trust
University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is known for its compassionate care and commitment to improving the lives of people affected by cancer. They bring together clinical expertise, personalised support, and emotional understanding to ensure patients never feel alone through their treatment journey. Joining this team means stepping into a role where care goes beyond medicine—it’s about listening, guiding, and making every patient’s experience a little easier.

Job details

Benefits

• Supportive team – work with caring professionals who value collaboration and empathy.
• Career development – access to training opportunities, including Macmillan learning courses.
• Flexible working – adapt your schedule to balance personal and professional commitments.
• Meaningful impact – play a part in improving the quality of cancer care across the Trust.

Requirements

• GCSE English Language and Mathematics (Grades A–C) or equivalent.
• NVQ Level 4 in health or social care, or NVQ3 plus additional diploma-level training.
• Relevant healthcare or social care experience at Band 3 level or equivalent.
• Strong communication skills—able to talk sensitively with patients and families.
• Organisational skills to manage calls, records, and follow-ups effectively.
• Empathy and patience when supporting people through emotional challenges.
• Team player with flexibility and a calm, objective attitude.
• IT literacy and ability to retrieve information from different systems.
  Desirable: coaching or teaching qualification, ECDL certificate, and familiarity with Macmillan Cancer Support.

Salary Details

This Band 4 NHS role offers £27,485 to £30,162 per year, depending on experience.

About the Role

As a Cancer Support Worker, you’ll join a well-established and caring team that provides personalised guidance and emotional support to people living with cancer. Working closely with clinical teams, you’ll ensure each patient receives the right help at the right time—from telephone advice and needs assessments to care planning and access to local services.

Your role matters because it bridges the gap between treatment and emotional wellbeing. You’ll help patients navigate their care journey, empowering them to make informed choices and manage their health more confidently.

Key Responsibilities

• Provide telephone advice and support, ensuring patients receive timely guidance.
• Recognise and act quickly when someone’s condition changes or deteriorates.
• Assist with holistic needs assessments to shape individual care plans.
• Make proactive calls to monitor ongoing needs and prevent potential issues.
• Guide patients to appropriate services and encourage self-management where possible.
• Stay updated on local cancer support resources and information.
• Promote healthy lifestyle choices to improve recovery and wellbeing.
• Coach patients and carers on what symptoms or signs to look out for and how to seek help.

Each action you take helps improve the patient’s journey, ensuring they feel seen, supported, and cared for throughout their experience.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and a Disclosure and Barring Service (DBS) check will be required to review any previous convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled Worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

From 6 April 2017, skilled worker applicants applying for entry clearance into the UK must present a criminal record certificate from each country they have resided in for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement.

Equal Opportunity Statement

They’re an inclusive employer that celebrates diversity, respects individuality, and ensures everyone has equal access to opportunities.

Employer Details

• Company Name: University Hospitals Bristol and Weston NHS Foundation Trust
• Address: Bristol, United Kingdom
• Contact: Recruitment Team

How To Apply
If you’re ready to make a meaningful difference and grow within a caring environment, apply today.