Operational Support Manager Role in Swindon with Sponsorship: Join a Team That Values Growth, Apply Now

Helping surgical teams run smoothly isn’t just about coordination—it’s about making care possible when it matters most.

Location: Swindon
Type: Full-time, Permanent
Salary (£): NHS AfC Band 5

About Great Western Hospitals NHS Foundation Trust
Great Western Hospitals NHS Foundation Trust serves as the sole integrated provider in the Bath, North East Somerset, Swindon, and Wiltshire system. With over 5,500 staff and more than a million patient contacts each year, they manage everything from community care to emergency services at the Great Western Hospital. Their culture is rooted in equality, inclusion, wellbeing, and leadership—creating an environment where every person can thrive.

Job Details

Benefits

• Supportive environment where teamwork and respect guide every decision
• Career development with access to leadership and professional growth opportunities
• Flexible working options to help you balance life and work
• Inclusive culture that celebrates diversity and wellbeing
• Employee recognition schemes that celebrate contribution and excellence

Requirements

• Degree-level qualification or equivalent relevant experience
• Proficient in Microsoft Office, especially Word, Excel, and Outlook
• Strong analytical, organisational, and problem-solving skills
• Proven track record in managing teams and achieving targets
• Confident working across departments with clinicians and admin teams
• Evidence of continuing professional development
• Prior experience in an NHS or operational setting (desirable)
• Supervisory or project management qualification (desirable)

Salary Details

This role is offered under NHS Agenda for Change Band 5, with pay reflecting your skills and experience.

About the Role

As Operational Support Manager, you’ll be part of the General Surgery, Urology, and Breast team, ensuring smooth day-to-day service delivery. You’ll assist senior managers in achieving performance, quality, and financial targets while supporting admin teams and improving patient pathways.

You’ll handle scheduling, data analysis, and performance monitoring—keeping things running efficiently behind the scenes. Whether coordinating theatre bookings or supporting consultants and nurses, you’ll be the person who keeps operations aligned with strategic goals.

This role also involves deputising for the Service Operations Manager when required, taking responsibility for line management, appraisals, and training within your teams. It’s a hands-on position where you’ll see the direct impact of your organisation and leadership on patient outcomes.

Key Responsibilities

• Oversee administrative and operational support for surgical services to maintain efficiency
• Manage daily scheduling for theatres and clinics to optimise capacity and resource use
• Support senior management in meeting Trust-wide targets and key performance indicators
• Lead and develop admin teams, ensuring consistent standards and professional growth
• Coordinate communication between consultants, nurses, and operations teams
• Analyse data to identify trends and propose service improvements
• Uphold patient and staff confidentiality across all functions

Disclosure and Barring Service Check

A Standard or Enhanced DBS check is required for this position. Costs (£21.50 or £49.50) are recoverable from initial pay periods. Apprentices are exempt from DBS payment.

Certificate of Sponsorship

Applications from job seekers who require current Skilled Worker sponsorship to work in the UK are welcome and will be considered alongside all other applications, subject to eligibility of the role for a Skilled Worker visa and salary requirements.

Equal Opportunity Statement

Great Western Hospitals NHS Foundation Trust is a Disability Confident Employer and Veteran Aware organisation. They value equality, diversity, and inclusion, and encourage applications from all backgrounds.

Employer Details

• Company Name: Great Western Hospitals NHS Foundation Trust
• Address: Marlborough Road, Swindon SN3 6BB
• Contact: Recruitment Team via NHS Jobs Portal

Reference Number: 262-6459729

How To Apply
Submit your application through the NHS Jobs portal as soon as possible—roles at Great Western Hospitals tend to fill quickly. Don’t wait if you’re ready to make a real difference in how care is delivered.