Join a trusted NHS team where your organisation and people skills help patients get timely care every day.
Location
London
Type
Permanent, Full-time
Salary (£)
£33,094 to £36,195 per annum inclusive of HCAS
About University College London Hospitals NHS Foundation Trust (UCLH)
University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK. They deliver academically led acute and specialist services to people across London, the wider UK, and overseas. Their mission is simple yet powerful: deliver top-quality patient care, excellent education, and world-class research. With eight world-renowned hospitals under their wing, UCLH supports groundbreaking work in women’s health, cancer, infection, and neurological care.
They’re also committed to sustainability, pledging to achieve carbon net zero across their operations — direct by 2031 and indirect by 2040.
Job details
Benefits
- Career growth: Gain experience in one of the UK’s top-rated NHS trusts for staff satisfaction
- Flexible working options: Designed to support balance and wellbeing
- Comprehensive training: Access ongoing development opportunities to boost your skills
- Inclusive environment: Work with diverse teams dedicated to patient excellence
Requirements
- Educated to GCSE level (Grade C or above in English and Maths) or equivalent
- Confident communicator with excellent verbal and written skills
- Proven experience managing busy workloads and meeting deadlines
- Solid understanding of administrative procedures and data protection principles
- Proactive, approachable, and solution-focused mindset
- Desirable: NVQ Level 4 in Business Administration or similar qualification
- Desirable: Previous NHS or healthcare experience
Salary Details
This Band 4 position pays £33,094 to £36,195 per annum inclusive of HCAS, aligned with the NHS Agenda for Change pay scheme.
About the Role
As an Administration Coordinator, you’ll play a vital role in supporting the Respiratory team within the Medical Specialties Division. Each day brings variety as you help organise patient pathways, maintain communication channels, and ensure key targets are met.
You’ll liaise closely with clinical and administrative colleagues, acting as the first point of contact for patients, relatives, and GPs. Your initiative will keep everything running smoothly, from scheduling appointments to troubleshooting issues that affect care timelines. This role suits someone who thrives on structure, multitasking, and making a difference through efficient organisation.
Key Responsibilities
- Coordinate administrative processes that keep patient pathways on track and within waiting time standards
- Communicate effectively with patients, relatives, GPs, and staff to ensure seamless service
- Identify issues early and escalate them to the Pathway Supervisor for prompt resolution
- Support the wider clinical team to meet targets and improve workflow efficiency
- Maintain accurate records in compliance with NHS data and confidentiality standards
- Contribute ideas for improving service delivery and resource management
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a Disclosure and Barring Service submission to check for previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled Worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.
Equal Opportunity Statement
UCLH is proud to be an equal opportunity employer. They value diversity and inclusion across all departments, ensuring fair treatment for every applicant regardless of background or belief.
Employer Details
- Company Name: University College London Hospitals NHS Foundation Trust
- Address: University College Hospital, 235 Euston Road, London, NW1 2BU
- Contact: Jen English – jen.english@nhs.net
Reference Number
309-UCLH-6958
How To Apply
Ready to take your next step with UCLH? Apply today and bring your skills to a team that values your contribution and commitment.
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