Hallmark Care Homes is a family-run provider dedicated to offering high-quality care across the UK. With 20 innovative care homes, we emphasize nurturing relationships grounded in family values. We are currently looking for a warm, professional, and experienced Receptionist to join our team at Ty Enfys Care Home in Cardiff.
Role: Receptionist
- Location: Ty Enfys Care Home, Cardiff
- Hours: 30 hours per week
- Contract: Permanent, Full-Time
- Salary: £12.00 per hour
Contact: Claire Woollacott
About the Role
As a Receptionist, you will be the first point of contact for our residents, their families, and visitors. Reporting to the Business Administrator, you will be essential in creating a welcoming atmosphere in our care home. Your duties will include:
- Greeting visitors and providing refreshments.
- Handling phone calls promptly and courteously.
- Assisting with administrative tasks.
- Supporting the Customer Relationship Manager with sales inquiries and home tours.
- Distributing and managing incoming and outgoing mail.
- Coordinating training for team members.
Key Qualities and Experience
We are looking for someone who is:
- Outstanding: Known for providing exceptional service, highly rated by residents and their families.
- Ethical: Committed to doing things the right way, in line with our Charter.
- Experienced: Previous experience as a receptionist and working in a team environment is essential.
Benefits
Working at Hallmark Care Homes comes with numerous benefits:
- Industry-leading training and development.
- Excellent career progression opportunities.
- Comprehensive benefits including pension, life assurance, and optional healthcare.
- Access to Hallmark Rewards for discounts and perks.
- A balanced work-life environment.
How to Apply
If you are interested in joining our dedicated team and making a difference in the lives of our residents, please send your CV to us today. We look forward to hearing from you.
Hallmark Care Homes is a family-run provider dedicated to offering high-quality care across the UK. With 20 innovative care homes, we emphasize nurturing relationships grounded in family values. We are currently looking for a warm, professional, and experienced Receptionist to join our team at Ty Enfys Care Home in Cardiff.
Role: Receptionist
- Location: Ty Enfys Care Home, Cardiff
- Hours: 30 hours per week
- Contract: Permanent, Full-Time
- Salary: £12.00 per hour
Contact: Claire Woollacott
About the Role
As a Receptionist, you will be the first point of contact for our residents, their families, and visitors. Reporting to the Business Administrator, you will be essential in creating a welcoming atmosphere in our care home. Your duties will include:
- Greeting visitors and providing refreshments.
- Handling phone calls promptly and courteously.
- Assisting with administrative tasks.
- Supporting the Customer Relationship Manager with sales inquiries and home tours.
- Distributing and managing incoming and outgoing mail.
- Coordinating training for team members.
Key Qualities and Experience
We are looking for someone who is:
- Outstanding: Known for providing exceptional service, highly rated by residents and their families.
- Ethical: Committed to doing things the right way, in line with our Charter.
- Experienced: Previous experience as a receptionist and working in a team environment is essential.
Benefits
Working at Hallmark Care Homes comes with numerous benefits:
- Industry-leading training and development.
- Excellent career progression opportunities.
- Comprehensive benefits including pension, life assurance, and optional healthcare.
- Access to Hallmark Rewards for discounts and perks.
- A balanced work-life environment.
How to Apply
If you are interested in joining our dedicated team and making a difference in the lives of our residents, please send your CV to us today. We look forward to hearing from you.
Hallmark Care Homes is proud to be an inclusive and diverse employer, committed to providing equal opportunities. We welcome applications from all underrepresented groups.
