Location: Basingstoke and North Hampshire Hospital, Royal Hampshire County Hospital in Winchester, Andover War Memorial Hospital
Type: Full-Time, Part-Time
Salary (£): Competitive, based on experience and shift differentials (additional pay for nights, weekends, and holidays)
About Hampshire Hospitals NHS Foundation Trust
Hampshire Hospitals NHS Foundation Trust (HHFT) serves a population of approximately 600,000 people across Hampshire and parts of West Berkshire, offering a wide range of medical and surgical services. HHFT operates across three main hospitals: Basingstoke and North Hampshire Hospital, Royal Hampshire County Hospital in Winchester, and Andover War Memorial Hospital. The trust is committed to delivering outstanding care with a strong focus on patient-centered services, quality improvement, and continuous learning. HHFT is one of only two centers in the UK providing specialist care for pseudomyxoma peritonei, a rare abdominal cancer, and is a recognized leader in treating tertiary liver and colorectal cancers.
With over 9,000 staff and an annual turnover exceeding £500 million, HHFT values inclusivity, learning, and excellence as core components of its workplace culture. The trust’s vision is to create an environment where every team member feels valued and supported, fostering a collaborative atmosphere that puts patients’ needs at the forefront.
Job Details
This Healthcare Support Worker (HCSW) role offers an exciting opportunity to make a meaningful difference in the lives of patients, their families, and carers. Working under the guidance of Registered Nurses and as part of a multidisciplinary team, the HCSW supports patient care through hands-on assistance, planning, delivering, and evaluating care. Candidates in this role will work various shifts, including long days, nights, weekends, and bank holidays, ensuring 24/7 support for patients.
Benefits
- Competitive salary with adjustments for night, weekend, and holiday shifts
- Opportunities for career development, including the completion of the Care Certificate within six months of joining
- Supportive and inclusive work environment that values diversity and well-being
- Comprehensive NHS benefits package, including pension, paid holidays, and access to healthcare services
- Flexible working arrangements, with options to discuss part-time and flexible shift patterns
- Access to staff well-being programs, including mental health support and physical wellness initiatives
- Training and development resources through HHFT’s structured learning programs and career progression paths
Requirements
- Must be a minimum of 18 years old to apply
- Ability to work a minimum of 23 hours per week, including flexibility for shifts on long days, nights, weekends, and holidays
- Care Certificate or willingness to complete it within six months of employment
- Demonstrable experience in a customer-facing or patient care role
- Effective written and verbal communication skills in English
- Commitment to HHFT’s values and high standards of patient care
- Desirable: Level 2/3 qualifications in Health and Social Care or Clinical Care, and familiarity with NHS systems
Salary Details
The role offers a competitive salary based on experience and includes adjustments for night shifts, weekend work, and bank holidays. Additional benefits such as pension, holiday pay, and other NHS perks are part of the compensation package.
About the Role
The Healthcare Support Worker (HCSW) is a vital part of HHFT’s healthcare team, working alongside Registered Nurses to ensure high-quality care for all patients. The HCSW assists in a variety of care tasks, contributing to the patient experience by delivering hands-on support, preparing for procedures, and ensuring comfort. This role requires excellent communication skills and the ability to collaborate effectively with both patients and medical staff.
As an HCSW, the responsibilities include assisting with patient hygiene, feeding, mobility, and overall comfort. HCSWs play an important role in creating a positive and supportive atmosphere for patients, ensuring they receive compassionate and attentive care.
Key Responsibilities
- Assist Registered Nurses in the planning, delivery, and evaluation of patient care
- Communicate effectively with patients, families, and the healthcare team to facilitate high-quality care
- Provide direct patient care, including hygiene, feeding, mobility support, and basic clinical tasks
- Uphold HHFT’s standards and values in all patient interactions
- Contribute to a safe and positive patient environment, monitoring for signs of distress or discomfort
- Maintain patient records and documentation, ensuring accuracy and confidentiality
- Work flexible shifts, including long days, nights, weekends, and bank holidays
Other important details include an in-person HCSW Interview Day on Friday, November 15, 2024, at the Royal Hampshire County Hospital in Winchester. The event will include presentations, talks from clinical staff, and a face-to-face interview. No additional interview dates are available, and applicants must attend in person.
Note: This role is open to external applicants and current HHFT employees who are not currently employed as Healthcare Support Workers (HCSWs). Existing HCSWs at HHFT who wish to explore new opportunities should contact their line manager directly.
PLEASE NOTE THAT HHFT DOES NOT OFFER VISA SPONSORSHIP FOR THIS ROLE.
HHFT is committed to providing equal employment opportunities, fostering an inclusive environment where diversity is valued, and ensuring that all recruitment processes are fair and open to applicants from all backgrounds. Applications are encouraged from anyone with the necessary attributes, regardless of age, disability, gender, race, religion, sexual orientation, or marital status. Flexible working requests are also welcomed and will be considered wherever possible.
