Location: 21 New Street, Birmingham
Type: Full-Time
Salary: £40,000 annually (plus performance and yearly bonuses)
About iSmart Retail Limited
iSmart Retail Limited is a renowned retail company, recognized for its commitment to quality service and customer satisfaction. Known for providing a diverse selection of products and value to its patrons, iSmart Retail values teamwork and excellence, fostering a productive and welcoming work environment for its employees.
Job Details
Benefits
- Employee Discount: Available on all store products
- Store Discount: Extra discounts for team members
- Performance Bonus: Additional earnings based on achieving key targets
- Yearly Bonus: Extra financial rewards for high performance
- Flexible Schedule: Monday to Friday with occasional weekend shifts
Requirements
- Team Management: 1 year of experience in team leadership within a retail environment
- Sales Management: Background in driving sales through effective strategies and hands-on management
- Communication Skills: Excellent verbal and written skills, particularly in handling customer inquiries
- Time Management: Ability to manage tasks in a fast-paced setting
- Bilingual Skills: Preferred but not essential
Salary Details
The role offers a competitive annual salary of £40,000, with the potential for performance and yearly bonuses based on achievement of specific targets and metrics.
As a Shop Supervisor at iSmart Retail, the candidate will lead and motivate a team of retail staff, overseeing all daily operations to ensure a smooth and efficient store environment. The role emphasizes leadership qualities and a dedication to excellent customer service. The successful candidate will implement sales strategies, handle staff training, and maintain high standards of store cleanliness and organization. Both primary and secondary keywords are to be used to optimize SEO in the role’s description.
Key Responsibilities
- Supervise daily shop operations, ensuring efficiency and productivity
- Lead and inspire the retail team, setting and achieving sales targets
- Train new employees in product knowledge, customer engagement, and store procedures
- Monitor inventory and manage stock levels for optimal availability
- Handle customer inquiries, resolving issues in a professional manner
- Maintain a welcoming and organized shop environment
- Conduct team meetings, providing updates and performance feedback
iSmart Retail Limited is an equal opportunity employer, welcoming applications from all qualified individuals.
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