Company: Teleperformance
Location: Remote (UK-based, mix of onsite and work-from-home)
Salary: Up to £38,000 per year (depending on experience)
Contract: Permanent, Full-Time
About the Role
The Social Mobility and Third-Party Account Manager will lead initiatives focused on enhancing social mobility and fostering partnerships with third-party organizations. This role combines program development, strategic collaboration, and partner management to achieve impactful outcomes. The ideal candidate is highly organized, driven by a passion for social equity, and skilled in project and account management.
Key Responsibilities
Social Mobility Initiatives:
- Design and deliver programs aimed at improving social mobility in target areas.
- Work with internal teams to align social mobility efforts with company goals.
- Track and evaluate program outcomes, making adjustments based on data insights.
- Serve as a subject matter expert (SME) for government-funded training and employment initiatives, ensuring compliance with relevant regulations.
- Advocate for equitable opportunities for individuals facing employment barriers.
Third-Party Account Management:
- Act as the primary liaison for third-party partners, cultivating strong relationships.
- Negotiate contracts and agreements to ensure mutually beneficial partnerships.
- Monitor third-party performance, ensuring adherence to company standards and policies.
Strategic Partnerships:
- Identify and develop new partnerships to support social mobility objectives.
- Collaborate with marketing and communications teams to promote initiatives.
- Represent the company at events, conferences, and meetings to enhance visibility and build networks.
Reporting and Analysis:
- Prepare detailed reports on program performance and partner contributions.
- Analyze data to identify trends, opportunities, and areas for improvement.
- Provide actionable recommendations to senior management based on findings.
Requirements
Education:
- Bachelor’s degree in Business Administration, Social Sciences, Public Policy, or a related field (preferred).
Experience:
- Minimum of 1 year in account management, social mobility programs, or related areas.
- Proven ability to manage partnerships and successfully deliver social programs.
Skills and Competencies:
- Strong project management and organizational skills, capable of juggling multiple priorities.
- Excellent communication and interpersonal abilities.
- Proficient in data analysis to derive actionable insights.
- Skilled in negotiation and contract management.
- Knowledge of social mobility issues and best practices.
- Proficiency in Microsoft Office Suite and CRM tools.
Personal Attributes:
- Passionate about social equity and community development.
- Strategic thinker with attention to detail.
- Self-motivated, adaptable, and collaborative.
- Able to thrive in a fast-paced environment.
Benefits
- Flexible work-from-home arrangements.
- Competitive salary with opportunities for growth.
- Meaningful work promoting social equity and building impactful partnerships.
Take the opportunity to make a lasting difference while advancing your career in a dynamic and supportive environment. Apply now to join Teleperformance as a Social Mobility and Third-Party Account Manager!
