HM Revenue and Customs
Apply before 2:00 pm on Monday 30th September 2024
Locations:
Belfast, Birmingham, Bristol, Cardiff, Croydon, East Kilbride, Edinburgh, Glasgow, Leeds, Liverpool, Manchester, Newcastle-upon-Tyne, Nottingham, Portsmouth, Stratford.
Job Overview:
Are you looking for a role with genuine long-term career growth opportunities? Do you enjoy variety in your daily tasks and have a keen eye for detail? If you excel at tailoring information for different audiences, a career as a Compliance Caseworker might be the perfect fit for you!
HMRC is the UK’s Tax Authority, dedicated to making tax compliance easier for customers while cracking down on those who attempt to break the rules. Our Customer Compliance Group (CCG) ensures individuals and businesses pay the correct tax, directly contributing to funding vital public services such as schools and hospitals.
We offer flexible, inclusive, and modern workspaces in regional centres across the UK, allowing for smarter, collaborative working. As a Compliance Caseworker, you’ll investigate cases of tax non-compliance, review financial data, and resolve issues through collaboration with taxpayers. Your role is crucial in supporting HMRC’s mission of maintaining a fair and efficient tax system.
Responsibilities:
- Analyze financial records and tax returns to spot discrepancies.
- Conduct in-depth investigations and gather evidence on suspected non-compliance.
- Work closely with taxpayers, representatives, and stakeholders to resolve issues.
- Prepare detailed reports with findings and recommendations.
- Collaborate with teams to ensure consistent application of tax regulations.
- Participate in ongoing training to stay updated on tax laws and compliance procedures.
Working Conditions:
This role offers hybrid working, with up to 40% of your time working remotely. You’ll also engage in both desk-based investigations and site visits to various business premises. Compliance Caseworkers typically work between 7 am and 8 pm, Monday through Saturday, up to 37 hours per week.
Training:
Successful candidates will undergo an 18-month comprehensive training program, starting with 12 weeks of full-time induction. The training equips you with the necessary knowledge and skills to excel as a Compliance Caseworker. Flexible working options may be available after this initial period.
Benefits:
- Salary: £28,341, with an additional £8,210 contributed to the Civil Service Defined Benefit Pension scheme.
- Generous leave starting at 25 days, increasing with service.
- Flexible and hybrid working arrangements.
- Professional development, coaching, and family-friendly policies.
Selection Process:
You will complete an application form, followed by a series of tests, including situational judgement, numerical, and caseworker skills tests. Successful candidates will be invited to a video interview and virtual In-tray exercise. Final selection is based on merit lists for the preferred location.
At HMRC, we are committed to diversity and inclusion, and we welcome applicants from all backgrounds. Reasonable adjustments are available for candidates with disabilities throughout the recruitment process.
