Looking for security jobs in Retford? Check out the job description below!
Job Overview
An exciting, challenging, and rewarding opportunity is available for a Control Centre Assistant position within the Security Department at Rampton Hospital.
Main Duties of the Job
The main Control Centre serves as the sole access and egress point for Rampton Hospital, acting as the first line of security. It operates as part of a larger Security Department to ensure a safe and secure environment for patients, visitors, contractors, and staff across the hospital site.
Working for the Organisation
Nottinghamshire Healthcare employs over 10,000 colleagues, delivering intellectual disability, mental health, community health, forensic, and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire, and South Yorkshire. Services are provided from over 120 community sites, including acute settings and secure environments such as prisons.
As one of the largest mental health and community trusts in the East Midlands, Nottinghamshire Healthcare is home to national and regional services such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health.
Flexible and agile working opportunities, including the option to join the bank, are supported. Significant investment is made in employee health and wellbeing through the in-house Occupational Health Service, Staff Counselling Service, and Health and Wellbeing Team.
A range of employee-led staff networks, including Equality, Diversity and Inclusion (EDI) groups, Green Champions Network, Freedom to Speak Up Network, Health and Wellbeing Champions Network, and Menopause Champions, are offered. Care is provided to diverse communities, with a strong commitment to diversity and inclusion within the Trust.
Candidates who align with the Trust’s values of Trust, Honesty, Respect, Compassion, and Teamwork are encouraged to apply.
Detailed Job Description and Main Responsibilities
The role of Control Centre Assistant involves working as part of a large team in the Reception and Control Room of a high secure hospital. Responsibilities include operating complex access and egress systems to maintain a safe and secure environment for patients, visitors, contractors, and staff.
Key tasks include providing front-facing service to various customers, offering information and advice in challenging situations. Shift patterns cover 24 hours a day, 365 days a year, including weekends, bank holidays, and nights.
Duties encompass operating security systems and equipment such as:
- X-Ray machines
- Metal detection equipment
- Microsearch electronic heartbeat detector systems for vehicle searches
- Visitor, contractor, and staff computerised access systems
Other responsibilities include searching individuals and property, monitoring CCTV, and operating digital radio systems. Additional tasks involve conducting perimeter checks and reporting findings to the Duty Team Leader.
The role requires GCSE qualifications (A-D) or equivalent, IT knowledge, and excellent verbal and written communication skills. Candidates must demonstrate the ability to work independently with minimal supervision.
Important Information
This role does not meet the pay threshold required for a Skilled Worker Visa. Candidates with no prior NHS experience are typically placed at the bottom of the band, and the salary may not qualify for Skilled Worker/Health & Care visa sponsorship. Applicants can refer to the relevant visa criteria here.
Person Specification
Qualifications
- Basic education to include numeracy and literacy skills (GCSE A-D or equivalent)
- IT or word processing knowledge
Skills
- Strong verbal and written communication skills
- Ability to work independently with minimal supervision
- Effective under pressure
- Teamwork-oriented
Knowledge
- Interest in security and customer-related issues
Experience
- Experience in a customer-oriented environment (essential)
- Experience in a secure environment or operating x-ray equipment (desirable)
Trust Values and Behaviours
- Demonstration of Trust Values: Trust, Honesty, Respect, Compassion, and Teamwork
- Understanding and commitment to Equality, Diversity, and Inclusion (EDI)
Additional Information
The application closing date is midnight on 1st December 2024, subject to early closure upon receiving sufficient applications. References will be requested via email, so applicants should provide accurate email addresses and contact numbers to avoid delays.
Nottinghamshire Healthcare encourages applications from all community sectors and guarantees interviews for candidates with disabilities meeting essential criteria.
Communication regarding applications will be sent via email. It is advised to regularly check spam/junk folders. By submitting an application, applicants authorise the Trust to access employment records as part of the recruitment process, with data managed securely and used solely for employment purposes.
Enhanced DBS disclosures are required for eligible posts. Employment cannot commence until satisfactory DBS checks are received. The Trust is committed to safeguarding children, young people, and vulnerable adults.
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