Image credit: freepik
Company: Vixxo
Location: Dallas, TX
Posted: 21 hours ago
Industry: Facilities Services
Size: 501-1,000 employees
About the Job
Vixxo is searching for a Data Analytics Intern to join their Summer 2024 Internship Program at the Dallas, TX office.
Summer Internship Program 2024
- Internship duration: 10 weeks, from June 3rd to August 2nd.
- Work hours: 32 hours per week, Monday to Thursday.
- Pay Rate: $18/hr.
Role & Responsibilities
The Data Analytics Intern will assist the Outsourced Service Center team in analyzing service center operations. They will study outbound call patterns to reduce outreach frequency and offer insights on initiated pilots’ effectiveness. This role involves collecting, creating, and analyzing extensive datasets. Additionally, the intern will develop tools for forecasting monthly volume and assessing the pilots’ impact on operating costs.
The Ideal Candidate
- Proficiency in Excel, PowerBI, and “Big Data” analysis.
- Strong problem-solving and process improvement skills.
- Preferably, experience in operations or call center environments.
- Familiarity with AI concepts is a plus.
- Excellent analytical, collaboration, and communication skills.
- Ability to drive results through effective project and time management.
- Proficient in Microsoft Office applications: Word, Excel, PowerPoint, Access.
Why Vixxo?
Vixxo values diversity and inclusion, considering it a core aspect of their culture. They aim to build diverse and inclusive teams reflecting the clients and communities they serve, believing this diversity fosters a competitive advantage. Vixxo does not discriminate based on race, color, gender, illness, disability, gender identity, sexual orientation, age, national origin, marital or familial status, military status, or religion.
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