Location: Grimsby, DN33 2BA

Type: Full-Time

Salary (£): £22,383 per annum

About Navigo Health and Social Care CIC

Navigo Health and Social Care CIC looks after North East Lincolnshire’s mental health and well-being. They are an award-winning social enterprise that provides mental health services to the NHS and beyond. The whole basis of their work is to deliver services that they would be happy for their own family to use.

They offer a range of mental health services, including acute and community facilities as well as specialist support such as outstanding older adults inpatient services, rehabilitation and recovery community mental health, and an outstanding specialist eating disorder facility.

Ranked as one of the top UK companies to work for, they featured in the Best Companies top 100 large company list and were named sixth best health and social care company 2023. As a social enterprise, they do things a little bit differently and have also developed income-generating commercially viable businesses that provide training, education, and employment opportunities including Grimsby Garden Centre and two cafes.

Working at Navigo is not like working anywhere else. Lots of places say that, but they really mean it. They like to work with forward-thinking people who want to make a difference. Come join them!

Job details

Job summary: To work as part of the Acute Older Peoples Mental Health Service, focusing on the direct needs of service users. Delivering individual treatment plans across boundaries of care, working closely with Care Co-ordinators through the care programme approach and care management process.

Main duties of the job:

  • To provide support, give time to service users within the unit and the community and thus promote recovery. To provide holistic care, taking into account psychosocial and physical healthcare needs of the service user group.
  • To assist Care Co-ordinator or key worker and service user to assess, plan, implement and evaluate individual care plans and undertake other assessments as required.

Benefits

  • Working with an award-winning social enterprise
  • Opportunities for training, education, and employment
  • Supportive and forward-thinking work environment

Requirements

  • NVQ Level III or Certificate in Community Mental Health, or a willingness to undertake this, or an equivalent level of experience.
  • Experience of working with people with Mental Health problems
  • Basic IT knowledge
  • Flexibility required to meet service needs
  • A commitment to providing a person-centred care approach
  • Team Worker
  • Positive attitude to change
  • Strong team player
  • Self-motivated
  • Able to use own initiative
  • Commitment to flexible working patterns
  • Access to transport
  • Ability to respond to the individual rights/needs/opinions of service users
  • Ability to maintain a safe environment for service users/ carers/staff
  • Excellent written and verbal communication skills
  • Standard keyboard skills
  • Car Driver

Salary Details

£22,383 per annum

About the Role

The Post Holder must have the individual service users needs at the fore at all times and use the agreed set of values and skills to underpin their day to day work. They will supervise and support junior staff (Band 2) in their roles, providing advice and acting as a role model and mentor. The Post Holder will work without direct supervision, but with someone available to refer to, as and when required, either on or off site on a regular basis, and to take charge of an area in the absence of qualified staff, making judgements around service users conditions, at that time, and the requirements of the area.

They will ensure that service users engage effectively with the agreed care plan and across appropriate services provided on a regular and consistent basis. The Post Holder will plan and supervise individual or group therapy sessions, in line with the agreed care plan or programme of care. They will provide regular and practical support to service users and their carers/significant other in developing and managing dignity and independence. They will provide support and assistance, as necessary, with daily living activities including personal care.

The Post Holder will be involved with facilitating community and hospital appointments when necessary. They will positively promote independent living of service users within the community. They will work flexibly with Key Worker, Care Co-ordinator, other relevant community support, service user and significant other to implement plan of care. They will be handling service users cash and valuables on a regular basis. They will help identify early signs of relapse by monitoring the services user progress, level of functioning and mental state and alert the appropriate staff involved in the persons care. They will assist the Care Co-ordinator/Key Worker and service user in developing crisis/contingency plans and advanced statements, as per local policy guidelines.

The Post Holder will maintain adequate records, as required, by existing procedures, entering appropriate details on the service users case notes, as necessary. They will be able to communicate routine information in an arena where there will be barriers to understanding, and to be able to use tact and persuasion in a non aggressive manner. They will provide information on health promotion and wellbeing. They will ensure the service user understands and has a clear pathway of care across sector/agency boundaries with key contact points/named individual. They will attend and participate in agreed training, development and supervision sessions as an individual and as part of the team. They will undertake such other duties as may be determined from time to time within the general scope of the post. They will adhere to health and safety legislation. The Post Holder will be required to have access to a vehicle for business purposes.

Key Responsibilities

  • Supervise and support junior staff (Band 2) in their roles
  • Work without direct supervision, but with someone available to refer to
  • Take charge of an area in the absence of qualified staff
  • Ensure service users engage effectively with the agreed care plan
  • Plan and supervise individual or group therapy sessions
  • Provide regular and practical support to service users and their carers/significant other
  • Provide support and assistance with daily living activities including personal care
  • Facilitate community and hospital appointments
  • Promote independent living of service users within the community
  • Work flexibly with Key Worker, Care Co-ordinator, other relevant community support, service user and significant other
  • Handle service users cash and valuables
  • Identify early signs of relapse by monitoring the services user progress
  • Assist the Care Co-ordinator/Key Worker and service user in developing crisis/contingency plans and advanced statements
  • Maintain adequate records
  • Communicate routine information in an arena where there will be barriers to understanding
  • Provide information on health promotion and wellbeing
  • Ensure the service user understands and has a clear pathway of care across sector/agency boundaries
  • Attend and participate in agreed training, development and supervision sessions
  • Undertake such other duties as may be determined from time to time within the general scope of the post
  • Adhere to health and safety legislation
  • Have access to a vehicle for business purposes

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information, visit the UK Visas and Immigration website.

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here: Criminal records checks for overseas applicants.

Equal Opportunity Statement: Navigo Health and Social Care CIC is an equal opportunity employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.

Employer Details

Company Name: Navigo Health and Social Care CIC

Address: The Gardens, Second Ave, Grimsby, DN33 2BA

Locate Navigo Health and Social Care CIC on Google map 📍 

Application Process

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