Location: Westhill, Aberdeen, UK
Type: Full-Time (Night Shift)
Salary: Competitive package with additional benefits
About Holiday Inn Aberdeen – West
Holiday Inn Aberdeen – West, a part of the prestigious IHG Hotels & Resorts, offers exceptional 4-star accommodations just 20 minutes from Aberdeen city center. With 86 modern bedrooms, on-site dining options like Luigi’s Restaurant, and excellent facilities, the hotel focuses on delivering top-tier experiences. As part of the Cairn Group, a family-owned enterprise, they are committed to employee development and long-term success.
Job Details
Benefits
- Access to real-time earnings through ‘Wagestream.’
- Discounted stays at UK and global branded locations.
- 50% off food and beverages across all Cairn Group venues.
- Discounts on spa services and leisure activities.
- Recognition programs, including Star of the Month awards.
- Long-service and referral bonuses.
- Comprehensive training and career growth initiatives under the ‘Grow with Us’ program.
- Employee Assistance Program (EAP) for 24/7 confidential support.
- Pension schemes and incentive programs.
Requirements
- Previous hotel experience preferred.
- Outgoing personality with exceptional communication skills.
- Strong command of English.
- Familiarity with Opera or similar hotel management software is advantageous.
Salary Details
- Competitive salary with numerous additional benefits tailored to reward and retain dedicated team members.
About the Role
The role of Guests Services Manager – Nights is crucial to ensuring seamless operations during the overnight hours. Responsibilities include welcoming and assisting guests, managing reservations, conducting night security checks, and performing basic cleaning and administrative tasks. The position also requires handling cash and credit transactions and setting up conference rooms to meet client specifications. The ideal candidate will exude professionalism and demonstrate a proactive approach to maintaining high standards of service.
Key Responsibilities
- Greeting and assisting guests with check-ins, reservations, and inquiries.
- Conducting overnight security and maintaining a safe environment.
- Performing cleaning and laundry tasks as needed.
- Ensuring seamless morning handovers with relevant staff.
- Setting up and dismantling meeting spaces per client requirements.
- Managing financial transactions and reconciling accounts.
Holiday Inn Aberdeen – West prides itself on a supportive, growth-oriented environment where employees are encouraged to thrive. With strong family values and a commitment to excellence, they aim to deliver an unforgettable experience for every guest.
Equal Opportunity Statement
Holiday Inn Aberdeen – West and Cairn Group are committed to creating a diverse and inclusive workplace, welcoming applicants from all backgrounds.
Apply Now
[Apply here to join a dynamic and rewarding team at Holiday Inn Aberdeen – West.]
