Location: Durham
Type: Full-Time, Permanent
Salary (£): £30,000 – £39,000 per year
About Smart Tech Repairs:
Smart Tech Repairs is a growing business in Durham specializing in mobile phone, tablet, and laptop repairs. They are recognized for their excellence in customer service and innovative repair techniques.
Job Details
Benefits:
- Employee discount
- Flexible schedule
- Store discount
- UK visa sponsorship
Requirements:
- Engineering graduates, preferably in Electrical/Electronics
- Minimum 3 years’ experience in electronics repairs with a focus on motherboard micro soldering, PCB, and liquid damage repairs
- Excellent knowledge of Android and iOS operating systems
- Strong communication skills for customer interaction
- Familiarity with testing equipment such as multi-meters
- Ability to work independently and as part of a team
- Passion for staying updated with the latest technology trends
Salary Details:
- £30,000 – £39,000 per year
- Additional performance and yearly bonuses
About the Role
The Mobile Phone Technician will handle advanced repairs for smartphones, tablets, and laptops, utilizing expertise in motherboard micro soldering, PCB, and liquid damage repairs. This role involves diagnosing faults, enhancing repair processes with AI and machine learning, and ensuring high-quality service delivery. The technician will also stay current with industry advancements and collaborate with the team to maintain exceptional service standards.
Key Responsibilities:
- Diagnose and repair faults in smartphones, tablets, and laptops using advanced micro soldering techniques
- Apply AI and machine learning knowledge to improve diagnostic accuracy
- Conduct PCB and liquid damage repairs
- Collaborate with the team to ensure top-quality service
- Test repaired devices to meet company standards
- Provide excellent customer service, explaining technical issues clearly
Other Details:
- The role requires hands-on experience with micro soldering, PCB repairs, and liquid damage repairs.
- UK visa sponsorship available for the right candidate; the applicant will cover visa application costs and related expenses.
- Expected start date: 01/10/2024
Equal Opportunity Statement:
Smart Tech Repairs is an equal opportunity employer. They are committed to providing fair treatment to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
