Company: East London NHS Foundation Trust
Location: London, United Kingdom
Job Type: Full-Time
Salary: £31,944 – £34,937 per year
Job Overview
East London NHS Foundation Trust is seeking an Associate Mental Health Practitioner to join a newly established crisis response service for North East London. This 24/7 service provides mental health crisis support via NHS 111, ensuring individuals in distress receive timely assistance.
In return for your commitment, the Trust offers Inner London weighting, a comprehensive induction, tailored training programs, regular supervision, reflective practice, and a robust staff well-being program.
Key Responsibilities
- Answer calls from patients and carers experiencing mental health crises
- Triage calls to ensure they are directed to the appropriate professional
- Provide high-quality mental health crisis support via telephone
- Meet key performance indicators for call response times
- Conduct assessments, risk assessments, and formulate crisis safety plans under clinician guidance
- Liaise with other professionals and agencies to ensure effective crisis intervention
- Support smooth transitions between teams to provide seamless patient care
- Utilize brief intervention techniques and conduct physical health checks (or be willing to train in these areas)
- Work under supervision while adhering to Trust policies and procedures
Requirements
Education, Qualifications & Training
Essential:
- Level 2 numeracy and literacy skills
- NVQ Level 3 or equivalent mental health experience
Desirable:
- Training in brief interventions and motivational interviewing (or willingness to undertake)
- Suicide prevention training (or willingness to undertake)
- Degree in Psychology or related field
Experience
Essential:
- Experience supporting individuals with mental health needs
- Strong listening, communication, and problem-solving skills
- Ability to prioritize tasks effectively
- Good organizational skills
Knowledge & Skills
Essential:
- IT literate with the ability to produce written documentation as required
Desirable: - Ability to monitor physical health signs (e.g., vital signs such as temperature, pulse, and blood pressure) or willingness to train in this area
Additional Information
- Disclosure & Barring Service Check: Required under the Rehabilitation of Offenders Act (Exceptions Order) 1975
- Sponsorship: Skilled Worker visa sponsorship available for eligible candidates
- Criminal Record Certificate: Applicants must provide a criminal record certificate from countries where they have resided for 12+ months in the past 10 years (if applicable)
Closing Date: 19 February 2025
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