Location: Northamptonshire Healthcare NHS Foundation Trust (NHFT)
Salary: NHS Agenda for Change Band 4
Job Overview
The Integrated Response Hub at NHFT is seeking a Community Mental Health Support Worker to join its team. This is an exciting opportunity to be part of a countywide mental health pathway that aims to improve access to services and provide essential support to individuals experiencing mental health crises. The post-holder will work with service users, supporting their recovery journey, achieving personal goals, and helping them reintegrate into the community.
The role involves working with mental health service users, creating and implementing support plans, and providing one-on-one interventions in a variety of community settings. The Band 4 worker will also be part of a team offering brief solution-focused therapy and crisis management.
Main Duties
- Liaise with mental health agencies (statutory and non-statutory) to identify individuals with mental health needs and coordinate their care.
- Support colleagues in risk and mental health assessments within the crisis care pathway.
- Provide practical support, safety planning, and crisis intervention to individuals and their carers.
- Assist in formulating and implementing care plans that promote independence and recovery for service users.
- Provide interventions in line with operational policies and improve the experience of patients using the crisis care pathway.
- Promote trauma-informed care and ensure service users are actively involved in the assessment and care planning process.
- Work collaboratively with acute hospitals, police, 3rd sector agencies, and other mental health services.
- Offer mental health awareness education to patients and carers, reducing stigma and improving understanding.
- Provide out-of-hours support as part of a countywide service, with shift work required across a 24/7 basis.
- Participate in the biopsychosocial assessment and co-production of care plans.
Working for the Organization
NHFT is committed to providing high-quality care to its community while ensuring that its staff are supported in their roles. The organization offers a culture of inclusion, with a focus on flexible working arrangements. NHFT provides services across physical and mental health care, in hospitals and the community, including schools, GP clinics, and patients’ homes.
Person Specification
- Qualifications
- Essential: Evidence of competencies in Maths and English.
- Desirable: Experience in mental health, or further mental health training.
- Experience
- Essential: Experience in working with individuals with mental health issues or complex needs.
- Desirable: Experience in telephone communication and in varied settings.
Additional Information
- Applications are processed via the TRAC system, and all correspondence will be sent through this platform.
- NHFT is an equal opportunities employer and welcomes applications from all backgrounds.
- Flexible working is encouraged, with options for part-time, agile, and compressed hours available.
- Applicants with disabilities who meet the essential criteria are considered under the Guaranteed Interview Scheme.
- Successful applicants will need to undergo a Disclosure and Barring Service (DBS) check.
Application Notes
- Submit applications early as the Trust reserves the right to close the position early if a sufficient number of applications are received.
- If you require assistance or reasonable adjustments during the recruitment process, please inform the recruitment team.
For more information, please contact the recruiting manager or review the job description and person specification provided.
