Complex Case Support Worker Role with Sponsorship in Blackburn, Apply Now

Location
Blackburn, Lancashire, United Kingdom

Type
Full Time

Salary (£)
27,485 to 30,162 per year

About East Lancashire Hospitals NHS Trust
At East Lancashire Hospitals NHS Trust, their mission is simple but powerful: improve lives with compassion and integrity. Serving a richly diverse community, they take pride in offering a supportive work environment where staff feel valued and equipped to make a difference. With five hospitals and a clear patient-first approach, they’re at the heart of innovative care delivery across Lancashire.

Job details

Benefits

• NHS pension scheme – Secure your future with generous contributions
• Ongoing training – Learn and grow in a fast-paced hospital setting
• Flexible working opportunities – Balance your work with your life
• Supportive team culture – Be surrounded by colleagues who care
• Immediate start available – Get started without unnecessary delays
• Vehicle mileage reimbursement – Get support for essential travel between sites

Requirements

• GCSE level 4 or equivalent in English and Maths
• NVQ or equivalent training in an acute care setting
• Experience in ward-based discharge planning
• Health care background with solid MDT collaboration
• Great communicator with confident writing and interpersonal skills
• Intermediate IT skills – including Outlook, Word, Excel
• Able to travel between sites with access to a vehicle
• Self-motivated and organised – able to manage competing demands calmly

Salary Details

This role offers a banded NHS salary from 27,485 to 30,162 per year, based on experience and qualifications, plus access to additional benefits.

About the Role

You’ll work at the centre of patient care transitions, supporting the Integrated Discharge Service to ensure timely, safe hospital discharges. Based at Burnley General Hospital but traveling across sites, you’ll bring heart and logic to each case. From managing dynamic discharge plans to liaising with social services, you’ll play a key role in delivering impactful work that gets patients home safely and efficiently.

You won’t just be pushing paper. You’ll work directly with patients, families, nurses and community partners to untangle complex cases and keep things moving. This is your chance to grow a meaningful career while making sure every patient gets the right care at the right time.

Key Responsibilities

• Help manage complex discharge cases across multiple hospital wards
• Work closely with social workers, ward managers and healthcare teams
• Escalate delays and disputes early to resolve issues quickly
• Maintain accurate patient records using NHS and social services systems
• Spot risks in referrals and act fast to keep discharges on track
• Offer trusted advice to ward staff and update MDTs regularly
• Keep services flowing by managing caseloads independently
• Contribute to data reporting, reviews and improvement projects

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a Disclosure and Barring Service (DBS) check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled Worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

Equal Opportunity Statement

They welcome applicants from all backgrounds. The Trust is committed to building an inclusive workplace where everyone feels respected, supported and able to thrive.

Employer Details

• Company Name: East Lancashire Hospitals NHS Trust
• Address: Burnley General Hospital, Casterton Avenue, Burnley, BB10 2PQ
• Contact: ELHT HR Recruitment Team

Reference Number
R007-ELHT-CCSW-2025

How To Apply
This is your chance to work in a team that truly values people. Apply now and make a meaningful impact from day one.