Location: 14068 Stanley Dr, Lac La Biche, AB
Type: Full-Time, Permanent
Salary (£): $17.00 – $18.00 per hour
(Additional overtime pay is available)
About BCMI Lac La Biche:
BCMI Lac La Biche is a reputable hospitality provider located in Alberta, offering quality accommodations and exceptional guest services. Known for their commitment to creating a comfortable and welcoming experience, BCMI Lac La Biche prides itself on a strong work culture and team collaboration.
Job Details
Benefits:
- Dental care
- Extended health care
- Vision care
- Overtime pay (applicable based on schedule)
- On-site accommodation may be available for the right candidate.
Requirements:
- 1 year of customer service experience (preferred)
- Strong accountability and ownership of job duties
- Ability to work both independently and as part of a team
- Flexible schedule, willing to work evenings, night shifts, and weekends as needed
- Excellent communication and interpersonal skills
- Positive attitude and dedication to providing the best guest experience
Salary Details:
The position offers a competitive pay rate of $17.00 – $18.00 per hour with additional pay for overtime.
About the Role:
As a Front Desk Agent at BCMI Lac La Biche, the candidate will play a crucial role in ensuring that guests have an exceptional experience. The role involves greeting guests, handling check-in and check-out processes, addressing any guest inquiries or concerns, and ensuring seamless daily operations. The position requires flexibility, as shifts include weekends, night audits, and holidays.
Key Responsibilities:
- Greet and assist guests with check-in and check-out procedures
- Handle guest inquiries and ensure that any concerns are addressed promptly
- Perform night audit duties as required
- Maintain a positive and welcoming attitude
- Ensure hotel standards are maintained in cleanliness, organization, and guest services
- Help in other areas when necessary
Other details that may be relevant to the role include the on-site accommodation option, ideal for candidates who meet the role’s expectations.
BCMI Lac La Biche is an Equal Opportunity Employer and values diversity in the workplace.
