Step into a vital role that helps patients feel safe, cared for, and supported when it matters most.

Location
Southampton, United Kingdom

Type
Full Time or Part Time

Salary (£)
24,465 per year (Pro Rata)

About University Hospital Southampton NHS Foundation Trust
University Hospital Southampton NHS Foundation Trust (UHS) is one of England’s largest acute teaching hospitals and a Major Trauma Centre. They deliver world-class care for adults and children while helping staff grow through structured learning and mentorship. Their Emergency Department is a fast-paced environment where compassion, teamwork, and skill come together to make a difference in every patient’s journey. If you’re looking for secure, rewarding work with real purpose, this is where to start.

Job details

Benefits

  • Tailored training – complete your Care Certificate and join a 1-week full induction.
  • Career development – progress into a Band 3 Senior Healthcare Support Worker role through structured learning.
  • Supportive mentoring – access a dedicated team for personal and professional support.
  • Generous leave – at least 35 days of paid holiday (pro rata).
  • Extra shifts and overtime pay – for those who want to boost their income.
  • Central location – easy transport links with discounted staff fares.
  • NHS staff discounts – access local and national savings with popular retailers.
  • Flexible working – option to request varied hours to fit your life.
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Requirements

  • Completed secondary education and ability to complete the Care Certificate within six months.
  • Capable of achieving NVQ Level 3 in care or equivalent experience.
  • Empathy, patience, and reliability when supporting patients of all backgrounds.
  • Good communication and interpersonal skills with a caring approach.
  • Physical ability to move and handle patients and equipment safely.
  • Commitment to the Trust values of Patients First, Always Improving, and Working Together.
    Desirable: prior experience in acute care, volunteer roles, teaching assistance, or nursing home support.

Salary Details

This Band 2 NHS role offers £24,465 per year (pro rata) depending on experience.

About the Role

As a Healthcare Support Worker in the Emergency Department, you’ll work closely with nurses and doctors to deliver hands-on care for patients during their most critical moments. Every day brings new challenges, from assisting with patient hygiene to taking physiological measurements or supporting clinical procedures.

You’ll play an essential part in maintaining patient comfort and dignity while helping the team provide fast, responsive care. With structured learning and monthly study days, you’ll build new skills in areas like cannulation, catheterisation, and ECGs. Completing your development plan moves you up to a Band 3 Senior Healthcare Support Worker position, unlocking further growth opportunities within UHS.

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Key Responsibilities

  • Assist patients with hygiene and mobility so they feel comfortable and supported.
  • Serve meals and support feeding to maintain nutrition and wellbeing.
  • Help collect specimens such as urine, sputum, or faeces to aid diagnosis.
  • Support nurses during emergency care through patient preparation and observation.
  • Maintain clean, safe environments by helping with bed making and ward tasks.
  • Provide reassurance to families during stressful times, ensuring clear communication.
    Each task you complete helps ensure patients receive the best possible care, even under pressure.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and a Disclosure and Barring Service (DBS) check will be required to review any previous convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled Worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

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From 6 April 2017, skilled worker applicants applying for entry clearance into the UK must present a criminal record certificate from each country they have resided in for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement.

Equal Opportunity Statement

They’re an inclusive employer that values diversity, welcomes individuality, and ensures fair access to opportunities for everyone.

Employer Details

  • Company Name: University Hospital Southampton NHS Foundation Trust
  • Address: Southampton General Hospital, Tremona Road, Southampton, SO14 2AA
  • Contact: Aoife Stroud – Aoife.Stroud@uhs.nhs.uk | 02381206220

Reference Number
188-HCSW011025

How To Apply
If you’re ready to start your NHS journey in a role that changes lives, apply today.


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