Location
Hampshire, Oxfordshire, United Kingdom
Type
Full Time
Salary (£)
47,810 – 54,710 per year
About South Central Ambulance Service NHS Foundation Trust
They’re on a mission to modernise their digital systems so emergency services can respond faster and safer. By joining their Digital team, you’ll be part of a transformation project that’s reshaping the way care is delivered across the region. Their work isn’t just technical, it’s life-saving, and they’re looking for someone with the drive and know-how to make a lasting impact.
Job details
Benefits
- Impactful work – contribute to a digital system that supports emergency responses
- Career development – opportunities to expand knowledge through training and certifications
- NHS pension scheme – secure and reliable long term benefit
- Generous leave entitlement – balanced with wellbeing support resources
- Collaborative environment – work alongside skilled teams and trusted suppliers
Requirements
- Degree level qualification in ICT or equivalent experience
- Strong knowledge of infrastructure support, networks, and hosting environments
- Proven experience configuring servers, VMware ESXi, and Windows Server systems
- Ability to troubleshoot effectively and resolve complex issues
- Excellent communication skills, explaining technical details to non-technical users
- Strong organisational skills with the ability to prioritise under pressure
- Customer focused mindset with a proactive approach
- Willingness to travel to Trust sites and occasionally work out of hours
Salary Details
The role offers a salary between £47,810 and £54,710 per year, depending on experience and qualifications, aligned with NHS pay scales.
About the Role
As an ICT Infrastructure Technician, you’ll play a pivotal role in deploying and maintaining the systems that keep emergency services running smoothly. You’ll be supporting the implementation of a new Computer-Aided Dispatch (CAD) system, ensuring it’s resilient, secure, and fit for the future. Every decision you make and every fix you apply will directly influence how effectively the Trust delivers critical services. This isn’t just IT support, it’s work that saves lives through reliable infrastructure.
Key Responsibilities
- Install and configure infrastructure to ensure systems are stable and resilient for emergency use
- Support disaster recovery planning so services can continue even in unexpected scenarios
- Provide third line technical expertise during incidents, resolving issues that impact operations
- Maintain technical documentation for clarity and consistency across teams
- Monitor infrastructure performance to identify risks before they affect service delivery
- Collaborate with suppliers and internal teams to deliver seamless digital solutions
- Uphold NHS Digital standards to ensure compliance and patient data protection
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. A Disclosure and Barring Service check will be required to confirm any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled Worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.
Equal Opportunity Statement
They value diversity and inclusivity in the workplace. Applications are encouraged from all backgrounds, and they’re committed to providing equal opportunities for everyone.
Employer Details
- Company Name: South Central Ambulance Service NHS Foundation Trust
- Address: Units 7 & 8 Talisman Business Centre, Talisman Road, Bicester, Oxfordshire OX26 6HR
- Contact: Recruitment Team
Reference Number
SCAS-ICT-0925
How To Apply
Keen to use your infrastructure expertise to support frontline services? Apply Now and take your skills into a role where they truly matter.
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