IT Officer (Cyber Security) role with VISA Sponsorship

Job Overview

• Role: IT Senior Officer (Cyber Security)
• Salary: £52,250 per year
• Contract Type: Permanent
• Working Pattern: Flexible working, Full-time
• Location: Remote (anywhere in the UK)
• Job Reference: 386591
• Application Deadline: 23:59 on Thursday 23rd January 2025
• Number of Positions Available: 1

Key Responsibilities

1. Cyber Security & IT Risk Management:

• Act as a Subject Matter Expert (SME) on the administration, effectiveness, and security of all key business systems, including Workpro (case management system), Oracle (finance system), and People HR (HR system).
• Ensure systems are appropriately licensed, maintained, and developed while collaborating with system expert users across the organization to increase efficiency.

1. Disaster Recovery and Continuity:

• Contribute to the development and maintenance of the organization’s disaster recovery and business continuity plans, ensuring appropriate redundancy and backup systems are in place.

1. Cyber Security Development:

• Participate in the ongoing development and maintenance of the organization’s cybersecurity initiatives, ensuring systems are secure and resilient against threats.

1. Technical Advising:

• Provide technical guidance and leadership on IT and cyber security-related projects.
• Act as a technical adviser or lead on cybersecurity projects.

1. Support and Mentoring:

• Address escalated support queries from the IT support desk.
• Mentor junior team members and provide high-quality customer service support.

Person Specification

1. Qualifications:

• ITIL Foundation level or higher certification.
• Advanced certifications in IT or Cyber Security, such as Microsoft 365 Certified: Administrator Expert, Microsoft Certified: Cybersecurity Architect Expert, or CompTIA CySA+.

1. Experience:

• At least five years of IT systems support experience.
• Proven track record in handling complex IT incidents, conducting root cause analysis, and implementing solutions to prevent recurrence.
• Experience leading IT projects and coordinating with stakeholders for successful outcomes.
• Expertise in conducting security risk assessments on software or services.
• Proficient with Azure infrastructure, Microsoft 365, Intune, and troubleshooting at a high level.

Benefits

• 25 days annual leave (plus bank holidays and Christmas closure days).
• Flexible working with a 35-hour working week.
• Annual health check.
• Local Government Pension Scheme membership.

Additional Information

• The position is open to applicants from the UK, Republic of Ireland, Commonwealth countries with the right to work in the UK, EU/EEA nationals with settled or pre-settled status, and other specific groups as detailed in the job posting.
• The Housing Ombudsman Service is an inclusive employer committed to diversity and equality of opportunity.

Application Instructions

• For further details, download the Candidate Information Pack here.
• Ensure your supporting statement references the essential criteria from the person specification.
• Apply before the closing time of 23:59 on 23rd January 2025, as the role may close early if 120 applications are received.

Contact Information

• Job Contact: Jonathan McIntyre – CJA Recruitment (Email: cja@cjagroup.com)
• Recruitment Team: cja@cjagroup.com

This role offers the chance to make a significant impact on the Housing Ombudsman Service’s IT systems and cyber security strategies, contributing to the effective support of millions of households in England.