Location: Wallington, Surrey
Type: Part-time, Fixed Term (4 months)
Salary: Depending on experience
About Shotfield Medical Practice
Shotfield Medical Practice is a busy but friendly GP surgery in Wallington. They have a team of doctors, nurses, and support staff who work together to look after around 13,000 patients in the local area. They cover Wallington and parts of Sutton, Carshalton, and Beddington. It’s a great opportunity to be part of a team that makes a real difference to people’s health.
Job Details
Benefits
- Gain valuable experience in a healthcare setting.
- Develop your communication and administrative skills.
- Work as part of a friendly and supportive team.
- Make a real difference to patients’ experiences.
- Part-time hours offer flexibility.
Requirements
- Good general education.
- Understanding of patient confidentiality (keeping information private).
- Excellent communication skills, both written and verbal.
- Friendly and professional phone manner.
- Ability to stay calm and helpful, even in challenging situations.
- Comfortable using computers and common software.
About the Role
As a Part-time Receptionist, you’ll be the friendly face that welcomes patients to the surgery. You’ll be answering phones, booking appointments, and dealing with all sorts of patient enquiries. You’ll be a key part of the team, helping everything run smoothly. It’s a busy role that offers a lot of variety and the chance to learn new skills.
Key Responsibilities
- Greeting patients and handling their questions.
- Answering phone calls and taking messages.
- Managing appointments, making, canceling, and rescheduling them.
- Explaining practice procedures to new patients.
- Handling payments for non-NHS services.
- Managing medical records and keeping them organized.
- Booking interpreters for patients who need them.
- Helping patients access other services offered by the surgery.
- Collecting samples from patients (following clear guidelines).
- General administrative tasks like sorting mail and keeping the reception area tidy.
Disclosure and Barring Service Check
You will need a DBS check for this role, as it involves working with patient information.
Employer Details
Company Name: Shotfield Medical Practice
Address: Shotfield, Wallington, Surrey, SM6 0HY
Website: https://www.shotfieldmedicalpractice.co.uk/
Contact: Helen Smith on 02086697612
Application Process
If this sounds like the perfect opportunity for you, click ‘Apply Now’.
Reference Number:
A4092-24-0007
