Location: Cheltenham & Tewkesbury, Gloucestershire
Type: Full-Time, Fixed Term (15 months)
Salary (£): Competitive, with NHS benefits
About Gloucestershire Health and Care NHS Foundation Trust
Gloucestershire Health and Care NHS Foundation Trust serves over 5000 staff across more than 50 sites, providing diverse healthcare services. The Trust is committed to inclusivity, making a positive difference, and supporting its employees with a welcoming work culture.
Job details
- Provide reception, clerical, and administration support to the Adult Community Mental Health teams.
- Work collaboratively across multiple sites within the North Localities.
- Assist in coordination tasks, data input, and appointment bookings.
- Maintain a high standard of customer service, projecting a professional image.
Benefits
- Opportunity to join the NHS Pension Scheme.
- Access to NHS Discount Schemes including Blue Light Card.
- Learning and development opportunities with support for on-the-job training.
- Free 24/7 independent counseling service.
Requirements
- Minimum of 2 GCSEs including Maths and English (Grade C or above).
- Willingness to complete a Level 3 Customer Service Apprenticeship.
- Good organizational skills with the ability to prioritize tasks.
- Basic IT skills, including familiarity with Microsoft Office and email programs.
Salary Details
Competitive salary with additional NHS benefits.
About the Role
This role involves providing effective and efficient customer service and administration support to the Adult Community Mental Health teams. The apprentice will work across multiple sites, supporting both the reception and administrative functions. The role requires strong organizational skills, an ability to work independently, and a commitment to maintaining confidentiality.
Key Responsibilities
- Providing reception and administrative support across multiple sites.
- Assisting with data input and appointment scheduling.
- Maintaining professional communication with patients, staff, and visitors.
Disclosure and Barring Service Check: This position requires a DBS check as part of the application process.
Certificate of Sponsorship: Applications from candidates requiring skilled worker sponsorship will be considered.
Gloucestershire Health and Care NHS Foundation Trust is committed to equal opportunity employment and encourages applications from all qualified individuals.
Application Process: Interested candidates should apply through the through the button below as soon as possible to beat the deadline of August 28th, 2024.
