Looking for security & safety officer jobs in Norwich? Check out the job description below!
Job Summary
An opportunity is available to join the security team at Northside House, Norwich, as a Unit Security Officer. This role supports individuals suffering from mental health illnesses. Relational Security is integral to ensuring the safety and recovery of service users (SU). It involves a comprehensive understanding of patients, staff, and the environment to provide appropriate responses and care. Professional, therapeutic, and purposeful relationships between staff and service users are essential to maintaining safety and effective support.
Main Duties of the Job
Key qualities required for this role include:
- Approachability and genuine interest in others.
- Confidence in engaging with diverse individuals from varying backgrounds, orientations, cultures, and religions.
- Empathy without offering advice prior to consultation with clinical teams.
- A non-judgmental attitude and active listening skills.
- Perceptiveness to notice changes in behavior or circumstances.
- Calmness in challenging or crisis situations.
- Ability to protect boundaries in distressing situations.
- Awareness and adherence to strict confidentiality policies.
- Availability for rotating shifts.
- Eligibility to work in the UK (this role is not sponsored by the Trust).
About the Organization
Norfolk & Suffolk Foundation NHS Trust (NSFT) values a welcoming, talented, friendly, and supportive team environment, fostering shared learning and experiences. Ongoing training and development opportunities are provided to ensure all staff thrive in their roles.
NSFT is undertaking exciting transformation projects and seeks dedicated professionals to support these efforts. The leadership team is committed to supporting staff development and fostering a vibrant and respectful workplace.
Norfolk and Suffolk offer a warm and welcoming community, proximity to the beautiful coastline and Broads National Park, and excellent amenities, including top-ranking schools, affordable housing, and a rich cultural heritage.
Job Description
Job Responsibilities
Responsibilities include:
- Providing security and safety during early and late shifts within Northside House and secure inpatient areas.
- Conducting physical security checks on a shift-by-shift basis.
- Responding to emergency situations within the Unit.
- Supporting the Security Lead in performance and governance management related to safety and security.
- Collaborating with ward leadership teams to ensure standards are audited, recorded, and addressed.
- Conducting environmental, procedural, and relational security checks.
- Assisting in environmental risk assessments and documenting issues related to risk and security in line with record-keeping practices.
- Providing cover in reception/control when necessary.
- Acting as the point of contact for security and safety in the absence of the Security Lead.
Person Specification
Qualifications
- Essential: Care Certificate; evidence of training equivalent to NRVQ/VRQ 3, Diploma 3 in Health & Social Care, Apprenticeship Level 3 in Health & Social Care, or relevant experience.
- Desirable: Knowledge of Health & Safety legislation; First Aid Qualification.
Experience
- Essential: Experience in the care sector.
- Desirable: Experience in secure mental health settings or with PMA/restraint.
Skills
- Essential: Ability to work independently, strong communication and observation skills, and ability to motivate others on security matters.
- Desirable: Self-awareness and interest in service development.
Knowledge
- Essential: Understanding of professional boundaries and confidentiality.
- Desirable: Knowledge of safeguarding responsibilities.
Other Requirements
- Essential: Fitness to undertake PMA training, awareness of mental health issues, and understanding equality and diversity principles.
- Desirable: Ability to drive Trust vehicles and provide emotional support to staff following incidents through TRiM training.
Disclosure and Barring Service Check
This role is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires submission to the Disclosure and Barring Service to check for prior criminal convictions.
Certificate of Sponsorship
Applications from individuals requiring Skilled Worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.
Employer Details
Employer Name
Norfolk & Suffolk Foundation NHS Trust
Address
Northside House
Thorpe St Andrews Business Park, Thorpe St Andrews
Norwich
NR7 0HT
Employer’s Website
Visit the Norfolk & Suffolk Foundation NHS Trust Website
