Location: Manchester, England, United Kingdom
Type: Full-Time, On-site with occasional home working
About The University of Manchester
The University of Manchester is a leading institution dedicated to fostering a culture of inclusion, diversity, and equality of opportunity for all members of its community.
Job Details
Benefits
- Market-leading Pension scheme.
- Employee health and wellbeing services, including an Employee Assistance Programme.
- Generous starting annual leave entitlement, plus bank holidays.
- Additional paid closure over the Christmas period.
- Local and national discounts at a range of major retailers.
Requirements
- Must demonstrate the right to work in the UK; not eligible for Skilled Worker sponsorship.
- Excellent interpersonal skills with the ability to build rapport and manage expectations.
- Ability to deliver consistent, high levels of service in a fast-paced, customer-focused environment.
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About the Role
The Service Delivery Assistant at The University of Manchester is responsible for providing administrative services to support the day-to-day operations of the Service Delivery Team. This role requires a strong ability to build rapport with all building users, manage expectations, and deliver consistent, high-quality service in a timely and effective manner.
Key Responsibilities
- Provide administrative support for the Service Delivery Team.
- Build rapport with building users and manage their expectations.
- Deliver consistent, high-quality service in a timely manner.
- Regularly visit other areas of the campus to address diverse challenges.
The University of Manchester is an equal opportunities employer and welcomes applicants from all sections of the community, regardless of age, sex, gender, ethnicity, disability, sexual orientation, or transgender status. All appointments are made on merit.
Application Process
