4 July 2024

Group of kids playing video games on smart phone after school. image: istock

You see kids always tapping away on their phones these days. Their fingers move so fast on the latest apps and games, faces just inches from the screen. To anyone watching, these young people seem like they were born knowing all about the newest tech.

But ask one of those very same kids to do something basic with a computer – like connecting a laptop to a projector or finding a file they saved. Suddenly you’ll probably just get a blank, confused look in return. It’s like their brain resets and forgets how to do anything beyond social media and streaming video once you move outside those limited activities.

So what’s causing this huge gap where kids are experts at using apps and sites but terrible at broader computer skills? According to graying coworkers and friends, it all comes down to technology becoming way too simple and user-friendly over time.

“Back in my day, we had to constantly troubleshoot and tinker just to get things working at all,” grumbled one bespectacled pal during a card game. “Wrestling with those problems every step of the way is how we built a real understanding of technology.”

He’s not just a nostalgic grouch stuck in the past. Think about the 1980s and 1990s – setting up something new like a VCR or game console was an epic battle against confusing instruction manuals, twisted knots of wires, and endless frustrating errors that demanded troubleshooting. Today’s plug-and-play simplicity was unheard of.

But it was precisely those arduous tech rituals that forged an intuitive mastery in older generations. When you completely bricked an old 286 PC, your only path forward was hands-on troubleshooting and trial-and-error hacking to reverse engineer a solution – no easy way out.

As my dad always enjoyed lecturing me, “If you can’t understand how the damn thing works under the hood, it simply won’t work at all for you.” Struggle bred self-reliance back then.

In contrast, modern tech is painstakingly designed to provide zero friction for users. Our smartphones, laptops and apps remove every last ounce of complexity. Devices come pre-configured and “idiot-proofed” so anyone can just pick them up and start using them instantly without any setup hassles.

this obsession with seamless user experiences ultimately sabotages people’s ability to gain real technical skills.

One friend summarized it bluntly: “Technology evolved from a hobby for tinkerers into mass-market babyfood for the lowest common denominator.” And that’s the catch – this obsession with seamless user experiences ultimately sabotages people’s ability to gain real technical skills.

Why bother learning networking, IP addresses or command prompts if the internet and apps essentially run themselves automatically behind the scenes these days? As one horrified teacher told me, “My students are savvy app-users but they freeze up if I ask them to rename a single file on their computer’s desktop. or attach a file to an email”

This trend of prioritizing convenience over comprehension raises concerns about the neglect of fundamental technical understanding among the younger generation. In an era where intuitive user interfaces and seamless automation dominate the technological landscape, there is a risk of individuals becoming increasingly reliant on surface-level interactions without delving into the underlying mechanics. Without a solid grasp of the foundational principles of technology, there’s a danger of being ill-prepared to address unforeseen challenges or harness the full potential of emerging innovations.

This deficit in technical literacy not only hampers individual empowerment but also poses broader societal implications, potentially stifling innovation and exacerbating disparities in access and opportunity. Therefore, it’s imperative to advocate for a balanced approach that fosters both convenience and comprehension, ensuring that individuals are equipped with the skills and knowledge necessary to navigate and shape the digital future effectively.

This fundamental deficits is already playing out in other domains. Hardly anyone today can tinker on a modern car’s onboard computers the way previous generations of backyard mechanics intimately understood the inner workings of combustion engines just by studying dog-eared repair manuals. Just as that old-school automotive mastery now solely resides with the eldest among us, soon the ancient arts of DOS hacking and manual IP configurations will become the solitary realm of aging technophiles.

As tech marchants at Silicon Valley strive for a perfect world of easy-to-use technology without any setup or understanding, a moment of truth is approaching. While the older generation, with years of experience dealing with complex technical issues, may at first find amusement in the younger generation’s reliance on simple solutions, the impact of this trend is far reaching.

This crass reliance on capsuled technology could ultimately hinder their problem-solving skills and ability to think critically.

At some point, the younger generation, confused by the hidden complexities of their modern devices, will be helpless to troubleshoot and fix technical issues by themselves without relying on some automated assistance, which may not always be reliable. This crass reliance on capsuled technology could ultimately hinder their problem-solving skills and ability to think critically.

It’s important to acknowledge that the current mismatch between ease of use and understanding cannot last. Although smooth user experiences are valuable, they should not sacrifice essential technical knowledge. Prioritizing educational programs that help people navigate and innovate in the digital world is essential.

it’s crucial to adopt a comprehensive strategy that respects the knowledge of the older generation and the capabilities of the younger one. Encouraging cooperation and mentorship across generations will safeguard and transmit the legacy of technical knowledge for the future. We shouldn’t wait for a crisis to acknowledge the importance of our experienced tech experts; instead, let’s empower them to lead us towards a future where understanding and convenience work together seamlessly.

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